How do I obtain a W2G? You can request the form by contacting our Support Team via Live Chat, Phone email to: firstname.lastname@example.org. Please allow up to 24-48 hours to receive it. Related articles How do I obtain a W2G? I have forgotten my username, how can I retrieve it? How can I cancel a pending withdraw? Do I have to pay tax on my winnings? How do I make a deposit?