We can email you with a reminder of your username; simply follow the steps below to access your account:
- Select 'Forgotten Details?' on the login screen.
- You will be directed to the 'Forgotten Password' screen.
- Enter the email address linked to your Bally's account.
- You will now receive an email with your username, and an option to reset your password if you need to.
- Check your email inbox and spam folders.
- Enter your username and log in with your existing password.
- Enjoy the games!
If you cannot remember your username or are unable to change your password, please contact customer support via email support@ballybet.com or on Live Chat.
