How do I obtain a W2G? You can request the form by contacting our Support Team via Live Chat, Phone email to: firstname.lastname@example.org. Please allow up to 24-48 hours to receive it. Related articles Do I have to pay tax on my winnings? What is a W2G Win? How can I see my bonus and freebet balance? How can I create an account? How do I set Spend/Max Wager Limits?