If you are inside of a state that permits online sports betting, but are near the border of a neighboring state, it is possible to get a false failure.
- If you’re on a mobile device, ensure that Wi-Fi is on, Location Services is on, and the Bally Bet app has location permission and Precise Location on.
- If you’re on the web Sportsbook, ensure you have the GeoComply PLC plugin installed and Wi-Fi on.
After doing the previous actions, re-try the activity that triggered the geolocation check.
If the problem persists you may need to wait until your farther from the border before attempting to be located again.