While we're sorry to see you go, we fully understand that sometimes you need a break from the action!
If you wish to close your account, you simply need to contact our 24/7 Customer Support Team.
You can contact us by emailing email@example.com, or by using our friendly Live Chat service. Once your request for account closure is received, it will be processed immediately and a confirmation email will be sent.
In order to improve our service, we would be grateful if you could tell us the reason as to why you wish to close your account, and if there is any aspect of the site you would like to see improved. We always welcome feedback and look forward to listening to our patrons.
- If you need a temporary time out, consider putting a cool-off period on your account.
- If you need something a bit longer-term or permanent, you can do an indefinite lockout/voluntary self-exclusion.
Once you enact an indefinite lockout/self-exclusion, we will mark your account accordingly. Under no circumstance will you be able to reopen it or create a new account with Bally Bet.
If you would like any more information about our Responsible Gaming policy and staying in control, you can check our full policy at https://www.ballybet.com/in/responsible-gaming. You may also contact Support via firstname.lastname@example.org or through our Live Chat service.