We understand and support your decision to take a break.
Self-Exclusion is a voluntary program in which players can enroll in to take a break from internet gaming.
You may request to voluntarily exclude access to your online account by contacting us via Live Chat.
By enrolling on our self-exclusion program for 1 year, 5 years or permanently, you will be excluded from all betting activities, and any activities that may, in the future, be offered by Bally.
If you choose to self-exclude with us, then your Bally account will be closed and you will be removed from all Bally mailing lists. It is not possible to re-open your account and make a deposit or withdrawal transactions under any circumstances while you have self-excluded.
Your self-exclusion request is irrevocable for the time period you have selected regardless of any change in your personal circumstances. Please remember it is your responsibility to refrain from the above activities for this time period.
You will not be contacted when the time period of your self-exclusion has expired.
To obtain any funds remaining in your account, which we can pay by check, or for any questions regarding self-exclusion, please contact our customer support team at firstname.lastname@example.org.
If you wish to Self-Exclude through the Internet Self-Restriction Program (ISRP), please click here for more information.