In the event that you need to take a more permanent break from the action, you can enroll in the Internet Self-Restriction Program (ISRP). This option will allow you to self-exclude from your account, where you can select from a period of 1 year or 5years.
Once you enact the Internet Self-Restriction Program, you will not have access to your account or any features of the site until the self-exclusion period has ended and you have submitted a request for removal.
A member of our Player Support team will be in touch with you regarding any pending wager* or account balances** that are on your account at the time of the lockout. Any unused bonuses or free bets will be forfeited.
To enroll in the Internet Self-Restriction Program, please use the following steps:
- Click the Portrait Icon at the top right of your screen.
- Select Play Responsibly > Account Self-Exclusion.
- Go to: https://www.in.gov/igc/internet-self-restriction-program/.
- From there, you will be able to Enroll or download the PDF Request for Removal form.
For any additional questions or concerns regarding Internet Self-Restriction Program (ISRP), please contact our Customer Support team via Live Chat or email at firstname.lastname@example.org.
*Pending wagers are subject to cancellation and cash wagers will be returned to your wallet
**Pending balances will be sent back to the mailing address on file within 3-4 weeks after the lockout is placed. If you need to update your mailing address, please reach out to us at email@example.com.