General Account Information
- What is Bally Friends?
- Why isn't my username/password working?
- How can I create an account?
- How do I change my password?
- How do I turn on/off my cashout confirmation?
- How can I change the time zone the app displays?
Balances, Deposits and Withdrawals
Rewards and Promotions
Wagering and House Rules
- How can I control auto-accepting price changes?
- What are the sportsbook's house rules?
- Where do I go to see my wagering history?
- Can I change or cancel a wager I placed?
- Can I place in-game wagers (live bets) during games?
- Can I cash out my wager before the end of the game?
Location Services
- What is Geo-Comply/Geo-Location?
- Do I need to re-install the Geo-Comply plug-in everytime I sign in?
- What software will prohibit me from passing Geo-Comply?
- How do I uninstall the Geo-Comply plug-in?
- Can I use a public/company network?
- I'm in state but it's showing I'm outside the border. What can I do?
