Payments
- I have forgotten my username, how can I retrieve it?
- How do I make a deposit?
- How do I update a deposit method?
- How to add a new deposit method?
- Why couldn't I enroll with VIP Preferred?
- Why is my Debit/Credit Card deposit failing?
Accounts
- What is a W2G Win?
- How do I obtain a W2G?
- Do I have to pay tax on my winnings?
- How do I close my account?
- Apple iOS Account Closure
- Forgotten password/ Locked account
Responsible Gaming
- How can I set a Deposit Limit?
- How do I set Spending Limits?
- How do I change/remove a Responsible Gaming limit?
- Account Time Out
- Where can I get further help with Responsible Gaming?
- What is Problem Gambling?
Technical
- I'm in state but it's showing I'm outside the border. What can I do?
- What is Geo-Comply/Geo-Location?
- How do I activate Wi-Fi on my mobile device?
- How do I activate location services on my mobile device?
- Where can I access my account from?
- How do I delete the App?
Sports
- What are the sportsbook's house rules?
- Where do I go to see my wagering history?
- Can I change or cancel a wager I placed?
- Can I cash out my wager before the end of the game?
- Can I place in-game wagers (live bets) during games?
- How long before wagers are graded?
