General Account Information
- What is Bally Friends?
- How can I change the format my odds display in?
- How can I change the time zone the app displays?
- How do I turn on/off my cashout confirmation?
- How do I change my password?
- How can I create an account?
Balances, Deposits and Withdrawals
- How can I see my bonus and freebet balance?
- How can I see just my cash balance?
- How can I see my account balances?
- How can I cancel a pending withdraw?
- How can I make a withdrawal from my Bally Bet account?
- How can I make a deposit to my Bally Bet account?
Rewards and Promotions
Wagering and House Rules
- How do I place a wager?
- Why does it say "Regraded" next to my betslip?
- Why was my betslip voided?
- What happens if games I bet on are cancelled/postponed or change location?
- What does "off the board" (OTB) mean?
- Why is my bet suspended (closed)? What do I do now?
Location Services
- Where can I access my account from?
- Can I use a public/company network?
- I'm in state but it's showing I'm outside the border. What can I do?
- What is Geo-Comply/Geo-Location?
- What software will prohibit me from passing Geo-Comply?
- How do I activate location services on my mobile device?
